top of page

Safety Tips for Seniors

STOP BEFORE YOU PAY

If someone contacts you unexpectedly and tells you to buy gift cards, send cryptocurrency, wire money, withdraw cash, or move money to “protect” it, stop.

Hang up. Do not send money. Call a family member, your bank, or another person you trust using a phone number you already know.

Image by Markus Winkler

I THINK I’M BEING SCAMMED

Use this section if someone is asking you for money, you received a suspicious call or message, or you are worried someone may be taking advantage of you or someone you love.

Start here: Connecticut Elder Justice Hotline

860-808-5555

For older Connecticut residents dealing with suspected scams, fraud, exploitation, abuse, benefits problems or other elder-justice concerns.

Call the Elder Justice Hotline or visit the website here

Not sure whether something is a scam?

AARP Fraud Watch Network Helpline
877-908-3360

You can actually talk to someone about what happened and get guidance on what to do next.

Call or visit their site here

Learn about current scams

Federal Trade Commission

Information about:

  • Government impersonation scams

  • Grandparent/family emergency scams

  • Tech-support scams

  • Romance scams

  • Gift-card scams

  • Cryptocurrency scams

  • Identity theft

See Current Scam Warnings

Concerned someone is financially exploiting an older adult?

Connecticut Protective Services for the Elderly
1-888-385-4225

For suspected abuse, neglect or financial exploitation involving someone age 60+.

Get Help for Someone Else

Money already sent online or through cryptocurrency?

FBI Internet Crime Complaint Center

Use this when money has already been lost through an online scam, cryptocurrency, wire transfer or other internet-based fraud.

Report Internet Fraud

Need legal help after a scam or consumer problem?

Consumer Law Project for Elders
1-800-296-1467

Free legal assistance for Connecticut residents age 60+ with consumer problems.

Get Legal Help

I NEED HELP WITH MEDICARE

Use this section if you have questions about Medicare, prescription coverage, Medicare Advantage, Medigap, enrollment or healthcare costs.

Start here: CHOICES

1-800-994-9422

Connecticut's free, unbiased Medicare counseling program.

CHOICES counselors can help with:

  • Medicare Parts A and B

  • Medicare Advantage

  • Prescription drug plans

  • Medigap

  • Medicare Savings Programs

  • Extra Help

  • Comparing coverage options

  • Enrollment questions

CHOICES counselors do not sell insurance. Their job is to help you understand your options.

Talk to a Medicare Counselor

Manage your Medicare benefits

Medicare.gov
1-800-MEDICARE

Use the official Medicare site for enrollment, coverage information, plan comparison and Medicare fraud reporting.

Visit Medicare.gov

Need help with Medicare AND other benefits?

Agency on Aging of South Central Connecticut
203-785-8533

They can help people navigate Medicare along with other programs that may reduce healthcare, prescription, food or living costs.

Find Benefits You May Qualify For

Medical Care Assistance
bottom of page